Put your shades on!

Where Duki shines

Launch an on-brand AI assistant that answers from your content and grows with your business.

Customer support

  • Instant, 24/7 assistance
  • Consistent, accurate responses
  • Fewer tickets, faster replies

Sales & leads

  • Engage visitors in real time
  • Turn chats into conversions
  • Capture more leads

Docs & training

  • Searchable smart docs
  • Faster onboarding
  • Instant, verified answers
Like no one else

Powerful AI Features

Unleash the power of Duki: an AI assistant that not only understands your brand but also evolves with your business,
providing personalized support and insights at every turn.

AI Search Bar

Find answers instantly with AI search trained on your website.
AI Search Bar
AI Website Widget

AI Website Widget

Answer questions, recommend products, and capture leads 24/7.
WhatsApp AI Assistant

WhatsApp AI Assistant

Provide instant AI support and capture leads directly on WhatsApp.
Perfect match for
Built to scale

Built to scale

Connect Duki with HubSpot, Salesforce, Zapier, Make, and hundreds of business tools to automate your workflows
Ai Prompt builder

Ai Prompt builder

Describe your business and goals, and Duki will build an optimized AI prompt for you.
Knowledge Gap Detection

Knowledge Gap Detection

Identify unanswered questions, missing content, and opportunities to improve your website automatically.
AI insights

AI insights

Receive AI-powered reports with conversation trends, customer needs, performance analysis, and practical recommendations.
Display Controls

Display Controls

Choose exactly where Duki appears and whether visitors interact through a chat widget or an AI search bar.
AI Prompt Checker

AI Prompt Checker

Analyze your prompt quality, receive a score, and get actionable suggestions to improve your AI assistant.

Intent Classification

Automatically categorize conversations by user intent such as Sales, Support, Booking, or General Questions.

Human Handoff

Transfer the conversation to your support or sales team whenever human assistance is needed.
like a glove

Built for speed, branded for you

Quick setup, easy to manage and make it your own just by 3 simple steps!

Create your AI

Build your custom AI assistant in minutes. Choose the base model, preferred language, and personality that fits your brand. No complex setup – just a few clicks to create an intelligent chatbot that speaks your business’s voice.

Brand it your way

Make your AI feel like part of your brand. Customize colors, logos, and chat styles to blend seamlessly into your website – so every interaction looks and feels authentically yours from the very first message.

Answers from your KB

Train your assistant on your own knowledge base-docs, FAQs, or site content. Every answer is backed by your verified information, with clear source citations to build trust and accuracy in every conversation.

Start building your Duki Chatbot

Let’s Start
Why Duki

You Own Your Data

Privacy-first architecture that keeps your data secure, compliant, and fully under your control.

Data Control

You choose what knowledge is used and how long it is retained.

Safe by default

PII minimization, scoped events, configurable storage.

Compliance-ready

Supports common privacy workflows & requests.

Where ever you look

Duki in every website

The reliable partner for websites built on privacy and performance.

Put us to the test
Duki vs. traditional ecommerce support

Compare a knowledge-based AI assistant with static help pages and rule-based chatbot experiences.

Features Duki Static FAQ Rule-based bot
Conversational answers from store content ✓ ✗ Prewritten flows
Product and policy questions ✓ Separate pages Limited to configured paths
Custom brand personality ✓ Limited Usually available
Lead capture during conversation ✓ Separate form Varies
Answers based on updated knowledge content ✓ Manual page updates Manual flow updates
Website installation Script-based Page creation Configuration required

Duki
Static FAQ
Rule-based bot

Duki
Static FAQ
Rule-based bot

Duki
Static FAQ
Rule-based bot

Duki
Static FAQ
Rule-based bot

Duki
Static FAQ
Rule-based bot

Duki
Script-based
Static FAQ
Rule-based bot

It’s genius
Improve the Online Shopping Experience

Duki supports discovery, comparison, policy understanding, and follow-up without completing purchases or managing customer accounts.

  1. Improve Product Discovery

    Let shoppers describe what they need and receive relevant product, category, guide, or content recommendations.

    Learn More >
  2. Compare Store Options

    Explain differences using approved specifications, product descriptions, buying guides, and other connected ecommerce information.

  3. Clarify Store Policies

    Make shipping, delivery, returns, sizing, care, and warranty information easier to find and understand.

  4. Find Content Gaps

    Review unanswered questions and conversation insights to improve product pages, FAQs, policies, and assistant knowledge.

It’s genius
Improve the Online Shopping Experience

Duki supports discovery, comparison, policy understanding, and follow-up without completing purchases or managing customer accounts.

Compare Store Options

Explain differences using approved specifications, product descriptions, buying guides, and other connected ecommerce information.

Find Content Gaps

Review unanswered questions and conversation insights to improve product pages, FAQs, policies, and assistant knowledge.

Clarify Store Policies

Make shipping, delivery, returns, sizing, care, and warranty information easier to find and understand.

Improve Product Discovery

Let shoppers describe what they need and receive relevant product, category, guide, or content recommendations.

Pay as you Chat!

  • No setup fees
  • Fixed price per message
  • Total flexibility
  • Built to scale
  • No commitments
  • Pay per actual usage
  • Complete transparency
You pay only for what you use – nothing more!

Chatbot – $25 (Per chatbot per month)

Chat Message – $0.25 (Fixed price per message)

Content Crawl – $0.02 (Fixed price per page)

Get Started
*Offer subject to change without notice, as determined by company policy.