AI Chatbot Solutions for Your Website

Turn your business knowledge into an AI assistant that can answer questions, help people search, recommend relevant content, capture leads, and take useful actions. Duki’s AI chatbot solutions can be adapted to different industries, platforms, and customer journeys while keeping your business knowledge at the center of every conversation.

One AI Assistant, Different Solutions

Find the Solutions You Need

Different businesses have different customers, channels, and goals. Explore Duki by industry,
integration, or use case to see how the same AI platform can support the experience you want to create.

Industries

See how businesses across different industries can use Duki
with their own content, services, policies, products,
and customer information.

Integrations

See how Duki can connect with supported platforms and communication channels to make your
business knowledge available where customers need it.

Use Cases

Discover different ways to use Duki for customer support,
lead generation, website search, information access, and other business needs.

 

Keep Your AI Assistant Consistent Everywhere

Customers do not communicate with businesses in only one place. Duki helps extend the same business knowledge across different customer and team channels while keeping the experience easier to manage.

  1. Website

    Add Duki as a branded website chatbot or AI search experience to help visitors find information, discover products or services, capture leads, and take relevant actions.

  2. WhatsApp

    Provide AI-powered answers and customer assistance through WhatsApp using the same core business knowledge connected to Duki.

  3. Instagram and Facebook

    Bring Duki to social conversations while using the same knowledge base as your website assistant. Businesses do not need to create and customize the chatbot knowledge again for each channel.

  4. Microsoft Teams

    Use Duki through Microsoft Teams when relevant for employees, teams, and business knowledge access.

Turn Business Knowledge Into Useful Actions

Duki’s AI chatbot solutions help people do more with your business information. Visitors can find answers, discover relevant content, communicate naturally, and complete useful next steps without navigating the entire website themselves.

1
Answer Complex Questions

Help visitors get clear answers using the website content, documents, FAQs, links, and other approved knowledge you provide instead of making them search through multiple pages.

2
Search and Discover Naturally

Use Duki as both a conversational assistant and an AI search experience. Visitors can describe what they need in natural language and receive relevant products, services, pages, articles, or other useful content.

3
Take Relevant Actions

Duki can go beyond explaining what someone should do next. When relevant actions are configured, the assistant can help complete business tasks directly from the conversation.

4
Connect Across Customer Channels

Use the same business knowledge to support conversations beyond the website. Duki can extend the experience to channels including WhatsApp, Instagram, and Facebook, helping customers receive consistent information without requiring businesses to build separate knowledge bases for every channel.

5
Talk Instead of Type

Duki supports voice conversations when the visitor’s browser supports the functionality, giving users another natural way to interact with your business.

Use Our AI Chatbot Solutions for Your Business

Turn your existing business knowledge into a branded AI assistant that helps visitors find answers and connect with your business.

Let's Start
Pepole Asked About

FAQ About AI Chatbot Solutions

AI chatbot solutions help businesses use conversational AI for needs such as answering customer questions, making information easier to find, supporting customer service, generating leads, and improving access to business knowledge.
Duki solutions can be explored by industry, integration, and use case. The same platform can be adapted with different knowledge, instructions, channels, and actions based on what the business and its customers need.
No. Duki remains the same platform. What changes is the knowledge, instructions, content, and configuration you provide based on your business and how you want visitors to use the assistant.
Any industry with a website can use Duki, from ecommerce, hotels, real estate, and automotive to professional services, education, healthcare, tourism, finance, and more. If a business has customers who need to find information, ask questions, discover products or services, get support, generate leads, or complete relevant actions, Duki can be adapted to that business using its own website content and knowledge base.
Duki can be used on websites and supports channels and platforms including WordPress, WhatsApp, Instagram, Facebook, and Microsoft Teams. Instagram and Facebook assistants can use the same knowledge base as the website chatbot, so businesses do not need to create and maintain separate chatbot knowledge for each channel.
Businesses can use Duki for customer support, lead capture, AI website search, product and content discovery, answering complex questions, identifying missing information, analyzing conversations, communicating across multiple channels, and performing relevant actions for users. Duki can also support voice conversations when the visitor’s browser supports the functionality.