Chatbot for Healthcare

A Chatbot for Healthcare can make it easier for patients to find services, understand administrative information, and take the next step
without calling the front desk. Duki answers from your approved healthcare knowledge, helps visitors navigate your website,
and can perform useful actions such as booking an appointment directly from the conversation.

Simplify Patient Access
Make Healthcare Information Easier to Navigate

Duki’s Chatbot for Healthcare gives patients a simpler way to find trusted information, understand their options, and complete administrative next steps.

  1. Guide Patients to the Right Care Information

    Patients can explain what they are looking for in natural language. Duki can guide them toward relevant departments, services, providers, locations, preparation information, forms, or other approved healthcare content.

  2. Reduce Repetitive Front-Desk Questions

    Answer common questions about opening hours, locations, services, appointment preparation, policies, accepted insurance information, and other published content without requiring staff to respond to every inquiry manually.

  3. Move From Questions to Appointments

    Duki can do more than explain how to contact a clinic. When the relevant action is configured, a patient can move directly from asking about a service to booking an appointment within the conversation.

Designed Around Patient Needs
Improve the Digital Patient Experience

A Chatbot for Healthcare should make information more accessible
while helping healthcare organizations understand where
patients experience friction.

Search Healthcare Content Naturally

Duki can also work as an AI search bar. Instead of navigating complex menus, patients can ask complete questions and find relevant departments, services, providers, policies, and website pages through conversational search. Duki publicly documents its dedicated AI Search Bar and search display mode.

Book the Appropriate Next Step

Visitors can move from researching a service to taking an administrative action. For example, Duki can be configured to help book an appointment when the required scheduling connection and permissions are available.

Communicate Beyond the Website

Use the same business knowledge to support general patient information across the website, Instagram, and Facebook without rebuilding the knowledge base separately for every channel. Duki can also provide AI assistance through WhatsApp.

Find Information Patients Are Missing

Knowledge Gap Detection can identify questions Duki could not answer and highlight missing content. This can help healthcare organizations discover unclear service information, missing FAQs, and topics patients repeatedly struggle to find.

Add an AI Assistant to Your Healthcare Website

Turn your public healthcare content into a branded AI assistant that helps patients find information,
ask questions, and connect with your organization.

Let's Start
Simple Setup

How to Add Duki to Your Healthcare Website

Start with the information patients repeatedly need, define what Duki should and should not answer,
then connect the actions and escalation paths that make sense for your organization.

Define Patient Support Boundaries

Set Duki’s role, tone, languages, and escalation rules for questions that should be handled by healthcare staff.

Add Healthcare Knowledge

Connect service pages, providers, FAQs, policies, locations, documents, and other approved healthcare information.

Test Real Patient Journeys

Test common questions, appointments, and actions, then refine unanswered topics before launching Duki to patients.

Start Building Your Custom Chatbot

Let’s Start

Compare Patient Communication Tools
Compare AI Chatbot Platforms for Healthcare

Compare Duki with healthcare-focused chatbot platforms and see which capabilities can better support patient communication,
website navigation, and ongoing content improvement.

Feature Duki Kommunicate Emitrr
AI website search mode ✓ Conversational patient search X X
Knowledge gap detection ✓ Finds missing patient content X X
Fixed per-message pricing ✓ $0.25 per message X X
AI improvement recommendations ✓ Practical content insights X X
Prompt quality scoring ✓ Scores assistant setup X X

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Pepole Asked About

FAQ About Chatbots for Healthcare

Duki can help patients find services, departments, providers, locations, policies, preparation information, appointment details, and other approved information while guiding them toward the appropriate next step.
Yes. Duki can support configured business actions, including appointment-related actions when the necessary scheduling connection and permissions are available.
Yes. Duki can work as an AI search experience, allowing patients to ask complete questions and find relevant information across content-heavy healthcare websites instead of relying only on traditional keyword search.
Yes. Duki can use approved website content, FAQs, documents, service pages, policies, links, and other knowledge provided by the organization.
Yes. Duki supports human handoff, allowing a conversation to be transferred to a support or service team when a visitor needs personal assistance.
Yes. Knowledge Gap Detection can identify unanswered questions and missing information, while Duki Insights can surface conversation trends, patient needs, and practical opportunities to improve website content and the assistant experience.

Pay as You Chat!

  • No setup fees
  • Fixed price per message
  • Total flexibility
  • Built to scale
  • No commitments
  • Pay per actual usage
  • Complete transparency
You pay only for what you use – nothing more!

Chatbot – $25 (Per chatbot per month)

Chat Message – $0.25 (Fixed price per message)

Content Crawl – $0.02 (Fixed price per page)

WhatsApp Messages: $0.05 (Fixed price per page)

Get Started
*Offer subject to change without notice, as determined by company policy.