Automotive Chatbot

An Automotive Chatbot can turn a dealership website into a conversational sales and service experience. Duki helps visitors find and compare vehicles, answers questions using your dealership knowledge, captures buying intent, and can take useful actions such as booking a test drive or service appointment directly from the conversation.

Built for Modern Dealerships
Why Use Duki for Automotive?

Duki’s Automotive Chatbot helps dealerships turn vehicle research, sales questions, and service requests into faster, more useful customer journeys.

  1. Help Shoppers Find the Right Vehicle

    Visitors can describe what they are looking for using natural language, such as their budget, preferred vehicle type, features, or intended use. Duki can use your dealership content to recommend relevant vehicles and pages without making shoppers browse through every listing manually.

  2. Turn Questions Into Actions

    Duki can do more than tell customers what to do next. When the relevant actions are configured, a visitor can ask to book a test drive or schedule a service appointment and complete that next step directly through the conversation.

  3. Support Sales and Service 24/7

    Answer questions about vehicles, specifications, dealership services, warranties, policies, opening hours, service information, and other approved content even when your sales or service team is unavailable.

From Browsing to Booking
Support the Entire Automotive Customer Journey

A strong Automotive Chatbot should help customers discover vehicles, understand their options, take useful actions, and get support before and after a purchase.

Find and Compare Vehicles

Help shoppers compare models, trims, specifications, features, and other vehicle information using the approved content available from your dealership.

Book the Next Step

Turn buying or service intent into action. Duki can be configured to help customers book test drives, schedule appointments, or complete other relevant dealership actions without waiting for a salesperson to respond.

Turn Your Website Search Into AI Search

Duki can also work as an AI search bar. Instead of navigating menus and filters alone, visitors can describe what they need and receive relevant vehicles, services, pages, and information through conversational search. Duki publicly documents its AI Search Bar and configurable search-bar display mode.

Understand What Customers Cannot Find

Knowledge Gap Detection identifies unanswered questions and missing information, while Duki Insights can reveal conversation trends, customer needs, performance patterns, and practical opportunities to improve dealership content.

Add an AI Assistant to Your Automotive Website

Give vehicle shoppers and existing customers one place to find answers, discover relevant vehicles, speak naturally,
and complete useful sales or service actions.

Simple Setup

How to Add Duki to Your Automotive Website

Create your assistant, connect your automotive knowledge, customize the experience, and test it with the questions your customers actually ask.

Define Your Dealership Assistant

Set Duki’s role, brand voice, languages, sales and service goals, customer journeys, lead handling, and the actions you want customers to complete.

Add Your Automotive Knowledge

Connect vehicle pages, dealership services, FAQs, policies, warranty information, documents, links, service content, and other approved information Duki should use when answering customers.

Customize, Test, and Launch

Match Duki to your brand, test vehicle searches, comparison questions, sales inquiries, service requests, and enabled actions, then place the assistant where customers are most likely to need it.

Start Building Your Custom Chatbot

Let’s Start

See the Duki Difference
Compare Automotive AI Assistants

Compare Duki with Gubagoo and Dealerbot across capabilities that help dealerships improve customer access, website knowledge, and the ongoing quality of their AI experience.

Feature Duki Gubagoo Dealerbot
AI website search bar ✓ Conversational dealer search X X
Knowledge gap detection ✓ Finds missing answers X X
Browser voice chat ✓ Visitors can speak X X
AI prompt quality scoring ✓ Scores assistant prompts X X
AI prompt builder ✓ Builds optimized prompts X X

Gubagoo
Duki
Dealerbot

Gubagoo
Duki
Dealerbot

Gubagoo
Duki
Dealerbot

Gubagoo
Duki
Dealerbot

Gubagoo
Duki
Dealerbot
Pepole Asked About

FAQ About Automotive Chatbots

Duki can answer sales and service questions, help visitors discover and compare vehicles, search dealership content, capture leads, and support useful actions such as booking a test drive or service appointment.
Yes. Duki can be configured to perform relevant business actions, allowing customers to move from a question to actions such as booking a test drive or scheduling an appointment directly through the conversation.
Yes. Visitors can describe what they need in natural language, and Duki can use your approved vehicle and dealership information to guide them toward relevant options and help compare available information.
Yes. Duki supports smart forms, lead capture, and automatic conversation intent classification, helping teams identify visitors with sales, service, booking, or other inquiries.
Yes. Duki can support customer conversations through WhatsApp, Instagram, and Facebook. Instagram and Facebook can use the same knowledge base as the website chatbot, so your dealership does not need to recreate its chatbot knowledge for each channel.
Yes. Duki can identify questions it could not answer and missing knowledge, while Duki Insights provides conversation trends, customer needs, performance analysis, and recommendations that can help dealerships improve their content and assistant experience.

Pay as You Chat!

  • No setup fees
  • Fixed price per message
  • Total flexibility
  • Built to scale
  • No commitments
  • Pay per actual usage
  • Complete transparency
You pay only for what you use – nothing more!

Chatbot – $25 (Per chatbot per month)

Chat Message – $0.25 (Fixed price per message)

Content Crawl – $0.02 (Fixed price per page)

WhatsApp Messages: $0.05 (Fixed price per page)

*Offer subject to change without notice, as determined by company policy.