Make Every Message Count
Turn Facebook Messages Into Business Opportunities

A Facebook Messenger Chatbot helps your business respond when customers show interest, provide useful information, and guide conversations toward meaningful next steps.

  1. Respond When It Matters

    Customers can ask about products, services, pricing, availability, or policies at any hour. Duki provides answers using your approved business information without making them wait for a representative.

  2. Avoid Duplicate Setup

    Your Messenger assistant can use the same knowledge base as your website chatbot, saving you from rebuilding business information and maintaining separate answers for each channel.

  3. Turn Interest Into Results

    Move beyond answering enquiries. Duki can identify customer needs, collect useful details, and support relevant business actions when the required workflows are connected.

Beyond Automated Replies
Turn Messenger Conversations Into Real Actions

Duki can act as an AI agent that helps customers complete tasks through connected business systems, rather than simply explaining what they should do next.

Book Appointments

When connected to a booking system, Duki can be configured to help customers schedule consultations, meetings, or service appointments through supported conversational actions.

Check Order Details

Through an authorized order system, Duki can be configured to retrieve relevant order information and help customers check their order status.

Provide Relevant Offers

Duki can support configured coupon and promotional workflows, helping businesses respond to customer interest with approved offers and incentives.

Submit Customer Requests

Connect Duki with business workflows to collect necessary information and submit supported customer requests without sending users through unnecessary steps.

Give Your Messenger Conversations More Value

Duki’s Facebook Messenger Chatbot combines helpful answers, personalized assistance, lead qualification, and business insights to make customer messaging more effective.

Let's Start

Built for Better Messaging
Give Your Messenger Conversations More Value

Duki’s Facebook Messenger Chatbot combines helpful answers, personalized assistance, lead qualification, and business insights to make customer messaging more effective.

  1. Answer Common Questions

    Respond to questions about products, services, opening hours, delivery, returns, and other information using your approved business knowledge.

  2. Recommend Products

    Help customers discover relevant products or services based on their questions, interests, and the information available in your knowledge base.

  3. Qualify New Leads

    Identify sales intent and collect important customer details so your team can follow up with better context.

  4. Know When to Hand Off

    Transfer conversations that need personal attention to a human representative instead of relying on automated responses alone.

  5. Reply in Multiple Languages

    Communicate with customers in multiple languages, including Hebrew and Arabic, using the business knowledge connected to Duki.

  6. Stay On Brand

    Customize Duki’s communication style, instructions, and response guidelines to reflect how your business speaks to customers.

  7. Spot Knowledge Gaps

    Identify unanswered questions and missing business information to understand where your chatbot knowledge needs improvement.

  8. Understand Customer Needs

    Use Duki Insights to uncover recurring questions, conversation patterns, and opportunities to improve customer communication.

Simple Setup

How to Connect Duki to Facebook Messenger

Bring Duki into your Messenger conversations by preparing your assistant, connecting your existing business knowledge, and testing the customer experience.

Create Your Assistant

Define Duki’s role, brand voice, languages, and the types of customer enquiries and actions it should support.

Connect Your Knowledge

Use your approved website content, product details, FAQs, policies, and documents so Messenger customers receive relevant business answers.

Connect and Test

Connect your Facebook Messenger channel, test common customer questions, and verify any configured actions or human handoffs before launch.

Connect Your Facebook Channel

Let’s Start

Compare AI Facebook Messenger Chatbot
Facebook Messenger Chatbot Capabilities

Compare Duki with Facebook Messenger chatbot platforms and discover the advantages of connected AI actions, shared business knowledge, and smarter chatbot management.

Feature Duki ReplyKaro Postfjord
AI Agent Business Actions ✓ Configured business actions X X
Shared Website Knowledge ✓ One knowledge base X X
Knowledge Gap Detection ✓ Finds missing answers X X
AI Prompt Quality Scoring ✓ Scores assistant prompts X X
AI Website Search Bar ✓ Conversational website search X X

Duki
✓ Configured business actions
ReplyKaro
Postfjord

Duki
✓ One knowledge base
ReplyKaro
Postfjord

Duki
✓ Finds missing answers
ReplyKaro
Postfjord

Duki
✓ Scores assistant prompts
ReplyKaro
Postfjord

Duki
✓ Conversational website search
ReplyKaro
Postfjord

Pay as You Chat!

  • No setup fees
  • Fixed price per message
  • Total flexibility
  • Built to scale
  • No commitments
  • Pay per actual usage
  • Complete transparency
You pay only for what you use – nothing more!

Chatbot – $25 (Per chatbot per month)

Chat Message – $0.25 (Fixed price per message)

Content Crawl – $0.02 (Fixed price per page)

WhatsApp Messages: $0.05 (Fixed price per page)

Get Started
*Offer subject to change without notice, as determined by company policy.

Pepole Asked About

FAQ About Facebook Messenger Chatbot

Yes. Duki can provide AI-powered responses to incoming Messenger conversations using the business knowledge and instructions connected to your assistant.
No. Duki can use the same knowledge base as your website chatbot, so you do not need to rebuild your business content separately for Facebook Messenger.
Duki supports configured AI actions through connected business systems. The actions available in Messenger depend on the integration, supported tools, and permissions, and may include bookings, order-related requests, coupons, and other workflows.
Yes. Duki can identify customer intent and collect relevant details during conversations, helping your sales team understand what potential customers need before following up.
Yes. Duki supports multilingual conversations, including Hebrew and Arabic, making it suitable for businesses communicating with customers in different languages.
Duki can support human handoff when personal assistance is needed. Its Knowledge Gap Detection and Insights capabilities can also help your business identify missing information and improve future answers.

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