Why Use an AI Chatbot for Ecommerce?
Turn scattered store information into an accessible AI shopping assistant for every stage of the customer journey.
Reduce Shopping Friction
- An ecommerce customer service chatbot helps shoppers find product and policy answers without searching across multiple pages.
Support Product Decisions
- A product recommendation chatbot can surface relevant options and comparison information from the knowledge your store provides.
Capture Valuable Intent
- Use conversational forms and intent classification to support ecommerce support automation while routing qualified sales or service inquiries.
Improve the Online Shopping Experience
Duki supports discovery, comparison, policy understanding, and follow-up without completing purchases or managing customer accounts.
Improve Product Discovery
Let shoppers describe what they need and receive relevant product, category, guide, or content recommendations.
Compare Store Options
Explain differences using approved specifications, product descriptions, buying guides, and other connected ecommerce information.
Clarify Store Policies
Make shipping, delivery, returns, sizing, care, and warranty information easier to find and understand.
Find Content Gaps
Review unanswered questions and conversation insights to improve product pages, FAQs, policies, and assistant knowledge.
Build an Ecommerce Chatbot for Your Store
Create an AI chatbot for your ecommerce website that supports shoppers answers based on approved product content, policies, FAQs, and knowledge files.
Pay as You Chat!
- No setup fees
- Fixed price per message
- Total flexibility
- Built to scale
- No commitments
- Pay per actual usage
- Complete transparency
Chatbot – $25 (Per chatbot per month)
Chat Message – $0.25 (Fixed price per message)
Content Crawl – $0.02 (Fixed price per page)
WhatsApp Messages: $0.05 (Fixed price per page)